Terms and Conditions

Welcome to Bharathi Balcony Safety Net. By accessing and using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you should refrain from using our website and services.

1. Definitions

• “Company,” “We,” “Us,” or “Our” refers to Bharathi Balcony Safety Net.
• “Customer,” “User,” or “You” refers to any individual or entity accessing our website or availing of our services.
• “Services” refers to the installation, maintenance, and sale of safety nets, including balcony safety nets, pigeon nets, anti-bird nets, and other related services.
• “Website” refers to our official website and its content.

2. Use of Services

• Our services are available to individuals and businesses seeking safety net installation for balconies, windows, staircases, and other areas.
• You must provide accurate and complete information while requesting our services. Any false information may result in service cancellation.
• The use of our services should be lawful and must not violate any applicable laws or regulations.
• The company reserves the right to refuse service to anyone at its discretion if misuse, fraudulent activity, or violation of these terms is suspected.

3. Booking and Payments

• Customers can book our services through phone, WhatsApp, or email. Once a service request is confirmed, our team will proceed with the installation.
• Prices for installation and maintenance vary based on the type of net, area coverage, and location. The final cost will be communicated before the service begins.
• Payments should be made in full upon completion of the installation unless otherwise agreed upon. We accept various payment methods, including cash, bank transfers, and digital payments.
• Any additional services requested beyond the initial agreement may be subject to additional charges.

4. Installation and Warranty

• Our team ensures proper installation of all safety nets. However, the effectiveness and durability of the nets depend on proper usage and maintenance by the customer.
• We provide a warranty for specific products against manufacturing defects, and the duration of the warranty will be communicated at the time of purchase.
• The warranty does not cover damages caused by external factors such as sharp objects, animal interference, improper handling, or extreme weather conditions.
• If any defects arise during the warranty period, we will repair or replace the affected part at our discretion.

5. Cancellation and Refund Policy

• If you wish to cancel a service request, please notify us at least 24 hours before the scheduled installation.
• If cancellation occurs after our team has arrived for installation, a service charge may apply.
• Refunds, if applicable, will be processed based on the circumstances of the cancellation. Partial refunds may be issued for cancellations made after material procurement.
• Custom or bulk orders are non-refundable once the production process has started.

6. Customer Responsibilities

• Customers are responsible for ensuring access to the installation site and providing necessary permissions if required.
• Proper care should be taken to maintain the nets after installation. The company is not responsible for damages caused due to negligence or mishandling by the customer.
• Customers should immediately report any issues related to installation or product defects within the warranty period.

7. Limitation of Liability

• While we ensure high-quality installation and durable products, we are not liable for any injuries, damages, or losses arising from the misuse of our safety nets.
• The company shall not be held responsible for any incidental, consequential, or indirect damages related to the use of our services.
• Our liability, if any, shall be limited to the cost of the service or product provided.

8. Intellectual Property

• All content on our website, including text, images, designs, and logos, is the property of Bharathi Balcony Safety Net and is protected under applicable intellectual property laws.
• Unauthorized reproduction, distribution, or use of our website content is strictly prohibited.

9. Privacy Policy

• Our Privacy Policy governs the collection, use, and protection of customer information. By using our services, you acknowledge and agree to our Privacy Policy.

10. Changes to Terms and Conditions

• We reserve the right to modify these terms and conditions at any time. Any updates will be posted on our website.
• Continued use of our services after modifications implies acceptance of the revised terms.

11. Governing Law and Jurisdiction

• These terms and conditions are governed by the laws of India.
• Any disputes arising from the use of our services shall be subject to the jurisdiction of the courts in Hyderabad, Telangana.

12. Contact Information

For any questions, concerns, or service-related inquiries, you can contact us using the details below:

Company Name: Bharathi Balcony Safety Net
Location: Hyderabad, Telangana, India
Contact Numbers: 9492993044 / 8186016430
Email: bharathisafetynets2024@gmail.com
WhatsApp Chat: 9492993044

By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.